Arthur are working with a leading Lloyds MGA who are seeking a Conduct Risk Specialist to join their Conduct and Complaints function. This role reports into the Head of Conduct and Complaints, and is based in London on a hybrid basis (3 days in the office). Experience/background: Previous experience working within Complaints (ideally within Lloyds) 2 years experience within a Conduct Risk role (insurance is essential) Good understanding of consumer duty and product governance (PROD 4) Lloyds/London Market is of preference, but open to wider insurance This is a great role for those keen to break into the Lloyds market, or to grow and develop their conduct career within a successful and strong cultured conduct team. For more information please apply below.