EXPERIENCED CUSTOMER SERVICE ADVISOR / ACCOUNT COORDINATOR REQUIRED TO HANDLE ENQUIRIES AND COMPLAINTS FOR A WASTE MANAGEMENT AND RECYCLING OPERATION (NO SECTOR EXPERIENCE REQUIRED)
ROLE: Customer Service Advisor – Waste Management & Recycling Accounts
SALARY: £24-30,000 plus Bonus and Benefits
LOCATION: Castleford Area
PREVIOUS ROLES MAY HAVE BEEN: Telesales Executive, Customer Service Advisor, Account Manager, Internal Account Coordinator
CORE DUTIES:
1. This role has sales, customer service, and environmental compliance elements.
2. Processing orders on the CRM.
3. Delivery of a high level of customer service, dealing with phone and email-based enquiries.
4. Look for additional sales opportunities with existing clients.
EXPERIENCE:
1. You will communicate clearly via the telephone and have a good standard of written English.
2. You will be conversant with MS Office and be quick to familiarize yourself with new software systems.
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