We are looking for an experienced Field Service Engineer to join our clients' team in the Midlands. T
his role involves diagnosing, servicing, and repairing a range of construction machinery, ensuring their customers receive the highest standards of service. As a customer-facing position, you'll build strong relationships, deliver professional service solutions, and frequently collaborate with manufacturers to provide exceptional support.
Key Responsibilities
· Conduct machine diagnostics, servicing, and repairs across a range of equipment.
· Develop and maintain strong customer relationships, ensuring satisfaction at every touchpoint.
· Promote and present a professional image, delivering service solutions tailored to customer needs.
· Liaise with the manufacturer to ensure effective communication and service standards.
Requirements
· Qualifications: NVQ Level 2, 3, or equivalent, with experience in construction, HGV, or agricultural machinery.
· Technical expertise:
· Hydraulic systems (open and closed loop).
· Axles, manual and power-shift transmissions.
· CAN-bus electrical systems.
· Experience with heavy construction or equivalent machinery.
· Full UK driving licence.
· Portfolio of certifications and achievements.
Personal Attributes
· Strong teamwork skills and the ability to work confidently both independently and collaboratively.
·...