To work as a team member within the work environment carrying out assigned tasks involving the indirect care of the patients, to ensure effective management of the department on a day to day basis.
To provide a comprehensive administrative service to the Maternity Triage Team and ward areas.
Support and assist in the effective management of the service on a day to day basis
Ensure privacy and dignity of patients is maintained at all times.
Minimise risk of harm to patients, staff and visitors by working according to risk management policies.
Participate in the orientation of new staff to their duties and the ward routine.
Assist in measurement of care by contributing to data collection for quality metrics.
Work to eliminate avoidable infection by working according to infection control policies.
Demonstrate consistent high standard of hand hygiene practice and promote standards to staff, visitors and patients.
Maintain accuracy and legibility of patient records in accordance with trust policy.
Input and update data on the computer system.
Maintain accurate case note tracking.
To file all patient information accurately in health records.
Answer the telephone in a courteous and timely manner.
Ensure accuracy in taking and relaying messages
Booking patient transport.
Arrange outpatient appointments as appropriate in line with government and local targets. Where this isnot achievable, give notification promptly to line manager
Chasing investigations.
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.
If you have further queries please don’t hesitate to contact the line manager using the contact details below.
This advert closes on Friday 10 Jan 2025