Job Description
FRENCH SELECTION (FS)
German speaking Customer Service Advisor
Salary: up to £30,000 per annum
Location: Watford, Hertfordshire, North West London
Hybrid working available
Ref: 8176GC
To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8176GC
Website: www.french-selection.co.uk
A well-established and award-winning company with international operations.
Main Duties:
To provide excellent customer service and administrative support.
The Role:
- To manage the ordering process from initial enquiry to delivery
- To support the technical team with opening and updating tickets for technical enquiries
- To manage existing accounts and client contract information
- To manage credit or debit notes and follow customer deduction management process
- To coordinate deliveries in line with client requirements and update client accordingly
- To liaise with sales team regarding customer enquiries and changes to customer orders
- To understand and communicate specific client requirements with relevant colleagues
- To maintain accurate client details in the system and update as required
The Candidate:
- Fluent in German (written and spoken) - Essential
- Previous experience in cust...