About THG
We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.
Food & Beverage Assistant
We are currently recruiting for an experienced Food & Beverage Assistant to join us at King Street Townhouse Hotel and Spa
We are looking for a talented, passionate individual to join our team and create memorable guest experiences. You will be responsible for maintaining the highest standard of professionalism in all areas of operation and carry out all duties to our world class standards.
Benefits include:
1. Fantastic bedroom rates for yourself and F&F
2. 20% off dining at King Street Townhouse Hotel
3. 50% off dining at Hale Country Club & Spa, and complimentary monthly club membership
4. Up to 50% discounts on THG brands, including Myprotein, Lookfantastic, ESPA and many more!
5. Onsite GP (avoid the waits!)
6. Onsite physiotherapist
7. Annual leave entitlement rising every year with service plus your birthday off
About THG Experience
THG Experience is home to our portfolio of prestige event locations and luxury properties - including Hale Country Club & Spa, King Street Townhouse Hotel, Great John Street Hotel and 100 King Street. Through these venues, we create exceptional experiences, services and content - all of which ensure that our portfolio of brands and partners make real-world connections with their customers that create a lasting impact.
We also collaborate closely with THG Society, our influencer marketing platform, which allows brands to access extraordinary locations, create content and host events with influencers and clients.
THG Experience is perfectly positioned to deliver rapid growth for THG’s fast-moving, global brands. It’s an incredibly exciting time to be joining the team.
Main Duties of the Role
8. Able to work in all areas of Food & Beverage including Bar, Restaurant, and 6th-floor south terrace.
9. Welcome members and guests in a polite and friendly manner
10. Take and deliver customer orders, consistently demonstrating high levels of customer service
11. Prepare set ups for tables
12. Manage guest queries in a timely and efficient manner
13. Up-sell with latest departmental incentives
14. Ensure compliance of brand standards
15. Strive to achieve departmental targets
16. Ensure cleanliness of work areas
17. Comply with club security, fire regulations and all health and safety legislation
18. Comply with local licensing laws
19. Be environmentally aware
20. Assist other departments wherever necessary and maintain good working relationships
Requirements
21. Able to work under pressure
22. Previous experience and knowledge of food and beverage
23. Great attitude towards work & colleagues
24. Desire to learn new skills
25. Experience working in a diverse environment
26. Good communication skills
27. Team-working skills
28. Self-motivated
29. Good people skills
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.