Job Title: Community Builder Executive Company: Platforum9 Limited Location: Remote (with occasional travel for events) About Us Platforum9 is an innovative social audio platform designed for legal professionals. Our mission is to foster a knowledge-sharing community where lawyers can engage in meaningful conversations, discuss emerging legal trends, and build valuable networks. We are looking for a dedicated Community Builder to help cultivate engagement, enhance user experience, and drive platform adoption. Role Overview As a Community Builder at Platforum9, you will be responsible for developing and executing engagement strategies, facilitating discussions, and supporting users to create a thriving legal community. Your work will be crucial in increasing user participation and retention while ensuring an exceptional user experience. Key Responsibilities Develop and implement community engagement initiatives to foster active participation. Moderate and facilitate discussions to maintain a professional and insightful environment. Organise and host virtual events, Q&A sessions, and expert-led discussions. Identify and onboard key influencers and thought leaders in the legal industry. Provide responsive and empathetic user support via chat, email, and forums. Address technical issues, FAQs, and community concerns efficiently. Gather and analyse user feedback to enhance platform usability and satisfaction. Collaborate with the marketing team to promote the platform and engage new users. Build relationships with legal associations, bar groups, and industry professionals. Encourage user-generated content, testimonials, and referrals. Requirements Passion for community-building and fostering meaningful discussions. Experience in online community management, social media, or user support. Understanding of the legal industry and the needs of legal professionals (legal background is a plus). Strong written and verbal communication skills. Comfortable moderating discussions and speaking in live audio sessions. Ability to analyse engagement metrics and improve user interaction. Experience with CRM tools, community platforms, and support tools (e.g., Notion, Slack, HubSpot). Self-motivated, proactive, and adaptable in a fast-paced startup environment. Compensation and Benefits Competitive salary with performance-based incentives. Flexible, remote work environment with occasional travel. Opportunity to be part of a pioneering legal tech platform with significant career growth potential. Access to industry events, networking opportunities, and professional development resources. How to Apply If you are passionate about building engaged communities and supporting legal professionals, we’d love to hear from you. Please send your CV and a brief cover letter outlining your interest in the role to patriciaplatforum9.com