Contract: Permanent, Full-time Closing date: 21st January 2025 Recruitment Partner: Katrina, katrina.wukboots.co.uk About the role As we transform our business to enable Pharmacy Growth, there has never been a more exciting time to join the Columbus team as our Product Operations Manager. This is a permanent position based in D90 Nottingham with some UK and international travel. The role reports into the Columbus Head of Product as part of the Healthcare Business Unit. Leadership of the Product Analyst team consisting of a Lead Product Analyst (L6) and 4 Product Analysts (L7) who perform our user acceptance testing of the Columbus system as if they were an end user and support with pilot and implementation of new features to ensure Columbus is fit for purpose. Provide oversight of Product Testing activity for each Columbus release, including initial prioritisation and working with the team on how new Columbus features change the in-store and central process and how this can be replicated in our Product Testing to ensure the best outcome. Manage the Columbus intake process working closely with business stakeholders, product managers and IT to feed into and build out the Columbus product roadmap for the coming and future years. Support the external engagement of the Columbus product across multiple senior external stakeholders and forums as a system supplier to the NHS. Supports the definition and delivery of a Columbus communication and engagement strategy across stakeholders at all levels within the business and IT to ensure alignment on plans and deliverables. What you’ll need to have Exceptional leadership skills and ability to support in the establishment of strategic initiatives. Strong conceptual, analytical, and strategic thinking skills. Demonstrates ability to build trust and strong relationships. Ability to effectively manage and prioritise concurrent workstreams. Understanding of the Pharmacy business and operational processes. Strong communication skills which bridge across business and technical stakeholder groups. It would be great if you also have Knowledge of the Columbus Pharmacy Management System. Previous experience of leading process change activity. Our benefits Boots Retirement Savings Plan. Discretionary annual bonus. Generous employee discounts. Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child. Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Keywords Columbus, Assurance, Operations, Manager