To accurately complete the urgent audio-typing of the clinic within agreed turnaround times as directed by Service Manager To ensure the enclosures indicated by the clinician on Bighand are sent out with the appropriate letter(s). To be responsible for sending out and distributing clinic letters To ensure any amendments/ corrections returned from the clinical teams are processed in a timely fashion to ensure that delays do not occur in the patient pathway. To ensure patient records are accurately maintained on PAS (OASIS), and any other relevant system(s) or databases, ensuring that patient demographics details are correct To check the clinic has been cashed up and the treatments status code and outcome code have been correctly inputted by the reception staff and escalate where appropriate as directed by the Team Leader. To ensure there is effective and robust communication, liaising with Pathway Co-Ordinators, Team Leaders, Service Manager, and any other colleagues, including escalation of any issues as necessary. To ensure that filing of all loose correspondence is carried out at the time of typing and that the files are kept in good order as detailed in the Trust Health Records Policy. To assist in the introduction and use of new technology and implement office procedures for the specialities. To train staff in new technology and procedures if required. To participate in team meetings and work with the Operational Support and Service Manager on service development. To provide support for clinical specialty teams as directed by the Team Leader(s) or Service Manager. Any other duties as directed by Operational Support or Service Manager