Assistant Store Manager, Tommy Hilfiger - Dalton Park FTC
Be part of an iconic story.
TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions.
ASSISTANT STORE MANAGER, TOMMY HILFIGER - DALTON PARK (FIXED TERM CONTRACT)
About THE ROLE
Our stores are the life and soul of our business. As a result, our locations are paramount, and the first-class experience must be a given.
To deliver this, we strive to hire individuals who live and breathe the values of our business and are obsessed with delivering great service to our customers.
The Assistant Manager plays a key role in achieving these standards. Responsibilities include:
1. Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained.
2. Identify opportunities to grow the business and improve performance through collaboration.
3. Maintain corporate visual merchandising directives and standards for sales floor and back room.
4. Work alongside the visual merchandising team to ensure clear communication and understanding between VM and store teams.
5. Partner with the store management team to build on business opportunities and achieve company standards and objectives.
6. Focus staff on the importance of quality relationships with internal and external customers.
7. Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels.
8. Communicate to the Store Manager what is driving sales and discuss any issues/priorities.
9. Analyze store level reports and create action plans to improve results.
10. Assist with the manpower planning, recruitment, interviewing and hiring processes.
11. Participate in weekly management meetings alongside other staff meetings.
12. Clearly communicate to staff: store and individual sales goals and other key performance expectations.
13. Providing a great customer journey and achieving exemplary mystery shop results.
About YOU
1. You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand.
2. You have previous people management experience and act with purpose to resolve conflict.
3. You are an effective communicator with the ability to cultivate belonging.
4. You collaborate to win and recognize and celebrate the contributions of others.
5. You are courageous in giving feedback that promotes positive behavioral change.
6. You adapt fast and work with pace.
7. You are energetic and inspire trust.
8. You approach all issues with a ‘can do’ attitude and make informed decisions.
About WHAT WE OFFER
At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates. We are committed to providing a competitive and comprehensive benefits program that supports our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates. We believe we are bettered by all forms of diversity.
PVH Corp. or its subsidiary (
#J-18808-Ljbffr