Job Description
We’re looking for a highly motivated Administrator - Renewals to complement our fantastic team in our Lettings Support Centre in Norwich, Norfolk.
As our Administrator - Renewals you will provide tenancy administration support services to branches, landlords and tenants.
What’s in it for you as our Administrator - Renewals
OTE up to £23,000 - £26,000
Industry leading training and development
Demonstrable career ladder
Opportunities for progression
Collaborative, rewarding and fun environment
Teamincentives
Understanding of operations within an estate agency business
Key responsibilities of our Administrator - Renewals
Liaising with landlords, tenants, branches
Ensure the smooth transition throughout the renewal process
Obtaining instructions from landlords before the end of the tenancy
Preparing new tenancy agreements
Administering periodic tenancies
Chasing in unsigned tenancy agreements
Sending notification to our accounts team
Any other administration tasks as required
Skills and experience required to be a successful Administrator - Renewals
Outstanding Customer Service skills
Solid administration skills
Resilient, positive, numerate and detail oriented
Organised and able to prioritise workload in a faced paced environment
Excellent verbal and written communication skills
IT literate (MS Office, internet, email systems)
Connells Group – one of the largest and most successful estate agency and property service providers in the country – Connells offers a range of services including residential sales, lettings and mortgages. It is also one of the country’s largest sellers of new homes, and is committed to delivering the highest levels of customer service.
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