Job Description We’re looking for a highly motivated Administrator - Renewals to complement our fantastic team in our Lettings Support Centre in Norwich, Norfolk.As our Administrator - Renewals you will provide tenancy administration support services to branches, landlords and tenants. What’s in it for you as our Administrator - Renewals OTE up to £23,000 - £26,000 Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative, rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of our Administrator - Renewals Liaising with landlords, tenants, branches Ensure the smooth transition throughout the renewal process Obtaining instructions from landlords before the end of the tenancy Preparing new tenancy agreements Administering periodic tenancies Chasing in unsigned tenancy agreements Sending notification to our accounts team Any other administration tasks as required Skills and experience required to be a successful Administrator - Renewals Outstanding Customer Service skills Solid administration skills Resilient, positive, numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group – one of the largest and most successful estate agency and property service providers in the country – Connells offers a range of services including residential sales, lettings and mortgages. It is also one of the country’s largest sellers of new homes, and is committed to delivering the highest levels of customer service .CC00501