This is a 12 month contract We’re Kingfisher, A team made up of over 78,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in. At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you Your role as an Customs Operations and Compliance Specialist will focus on ensuring customs compliance and risk management. The roles’ purpose is to ensure that robust governance and controls are maintained and, where needed, improved throughout the business to ensure continued customs compliance Support with the day-to-day management of customs operations. To identify and communicate issues arising from queries to the Customs Manager for wider consideration, including changes to systems or processes. Liaise with customs brokers and 3PL’s as required. Support Customs Compliance by maintaining and updating a system of control governance. Ensuring Kingfisher complies with all customs and international trade regulations, UK/IE laws, Kingfisher guidelines and assuring the best interests of Kingfisher are met. Creating, maintaining, and recording customs process documentation, as well as work instructions, in accordance with management approval. Collaborating, supporting, and working with the Customs Manager & team colleagues to ensure compliance and customs process are developed and maintained. Experience/knowledge of customs operations Excellent Excel skills and good experience of other Microsoft Office programmes, for example, PowerPoint, Access. Word etc. Strong verbal and written communication skills. Strong team player. Ability to work under pressure and to support others who are under pressure. Be Customer Focused – constantly improving our customers’ experience I listen to my customers I use available data to help make decisions Be Human – acting with humanity and care I do the right thing I am respectful Be Curious – thrive on learning, thinking beyond the obvious I build and share new ideas I try new things and share my learnings Be Agile – working with trust, pace and agility I have courage to be creative Done is better than perfect, I aim for 80/20 Be Inclusive – acting inclusively in diverse teams to work together I embrace allyship I have self-awareness and a desire to learn Be Accountable – championing the plan to deliver results and growth I own my actions I understand the Kingfisher plan and how it relates to my role At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements. In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Interested? Great, apply now and help us to Power the Possible. LI-HV1 LI-Hybrid