Job summary The radiology department is recruiting for a pivotal role within the radiology team. The successful candidate will have direct patient contact as well as liaising with clinical personnel throughout the hospital. This role requires the following skills: Effective interpersonal and communication skills Basic patient care Flexibility Organisational astuteness An ability to multi task and prioritise work Good IT and administrative skills An ability to work within a team To use initiative and work autonomously when required Patient confidentiality is essential to this role. Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible. Main duties of the job The role involves working a combination of 7.5 hours and 12 hours shifts including weekends, overnight and bank holidays, to assist the Radiology service throughout the week, weekend and overnight. Therefore, you will require flexibility with your working pattern to be able to fully participate in this roster. The main tasks of the post will be to support the radiographers, radiologists and nurses in caring for patients, register the patients on the Radiology computer system and assist the Radiographers with transfer of patients if no porters are available. There will be some clerical duties but training will be given for all aspects of the post. Clinical tasks include chaperoning patients, cannulation, patient observations and assisting in minor procedures performed under imaging guidance. Competencies and training for this will be provided. New members of staff will find themselves welcomed into a vibrant and friendly department that has an attitude of inclusivity. We have an active social group comprising staff from all Bands who meet regularly to socialise after the stresses of the day. About us Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey. We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre. Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms. Looking for flexible working? We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs. Joining us includes a comprehensive benefits package: o At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).o Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefitso Blue Light card eligibilityo And more, additional benefits can be found in the benefits documents below Date posted 03 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Permanent Working pattern Full-time Reference number 359-6814581-T1-A Job locations Tunbridge Wells Hospital Tonbridge Road Tunbridge Wells TN2 4QJ Job description Job responsibilities Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children) All successful applicants will be required to complete our corporate trust induction once a start date had been agreed. Job description Job responsibilities Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children) All successful applicants will be required to complete our corporate trust induction once a start date had been agreed. Person Specification Skills Essential Able to use initiative and work under pressure Ability to support colleagues and work as part of a team Demonstrates good time management skills Ability to compassionately manage sensitive situation Able to handle aggression or distress with tactfully with understanding Good interpersonal skills both verbal and written Good organisational ability Adaptable Desirable Experience of giving care in a multi-cultural environment Experience Essential Experience in public facing role Experience in carrying out assigned duties/assisting qualified staff after training Good standard of written and spoken English Ability to use a computer to record information accurately and to a high standard oWorking in a team Desirable Experience working in the NHS/healthcare setting Qualifications Essential Good, demonstrable education to include Grade C GCSE (or equivalent) in English and Mathematics Desirable GCSE (or equivalent) in a science subject Proven record of continued learning NVQ in healthcare Person Specification Skills Essential Able to use initiative and work under pressure Ability to support colleagues and work as part of a team Demonstrates good time management skills Ability to compassionately manage sensitive situation Able to handle aggression or distress with tactfully with understanding Good interpersonal skills both verbal and written Good organisational ability Adaptable Desirable Experience of giving care in a multi-cultural environment Experience Essential Experience in public facing role Experience in carrying out assigned duties/assisting qualified staff after training Good standard of written and spoken English Ability to use a computer to record information accurately and to a high standard oWorking in a team Desirable Experience working in the NHS/healthcare setting Qualifications Essential Good, demonstrable education to include Grade C GCSE (or equivalent) in English and Mathematics Desirable GCSE (or equivalent) in a science subject Proven record of continued learning NVQ in healthcare Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Maidstone and Tunbridge Wells NHS Trust Address Tunbridge Wells Hospital Tonbridge Road Tunbridge Wells TN2 4QJ Employer's website https://www.mtw.nhs.uk/ (Opens in a new tab)