Job Description: Property and Procurement Technology Delivery Manager Bupa Place (Salford Quays, M50 3SP), Kirkstall Forge (Leeds, LS5 3BF), Vantage Park (Bristol BS16 1GW) or Angel Court (London, EC2R 7HJ) Hybrid Permanent, Full Time Salary starting at £59,000 per annum (DOE) Thursday 14th November 2024 We make Health happen Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day. As Delivery Manager will be accountable for the operational management and improvement of the UK Procurement and Property systems, including the core and vendor managed platforms across the BG&UK Market Unit, servicing 31,000 employees. This team and solution are considered pivotal in terms of creating a simple, standard, integrated, and digital experience for our people. It is also a critical component and enabler in the future vision of our employee experience and service delivery model. How you’ll help us make Health happen You will lead the Procurement and Property Technology Delivery team – coaching, mentoring, recruiting an effective team. You’ll act as the link between key business stakeholders and the Operations team. Responsible for scoping, planning, and delivering the ongoing operational and strategically important improvement activities that the team are accountable for; whilst planning and managing AOP for the supported applications and teams ensuring the effective management of cost across BAU and change activities. Own the process of taking an idea from conception to technical delivery, adhering to internal processes and audit requirements. Design, and ensure adherence, to release and deployment processes. This will include the coordination of release management across multiple business and market units and systems. Act as Experience Owner for multiple key processes within the employee lifecycle Deliver a Digital Experience strategy through the PPP Strategy Initiatives which is market leading in all aspects Be able to work effectively with a broad range of stakeholders, including director and executive level Key Skills/Qualifications needed for this role A relevant university-level qualification, post graduate qualifications or extensive professional experience in organisational change management. Comprehensive experience in operational management and delivery and bring a continuous improvement culture to the day-to-day delivery of key items. Experience of leading large scale organisation-wide change programs, with specific focus on managing change impacts on people, through a tiered change and engagement delivery model Designed and delivered project change and engagement services, in a complex change portfolio environment, for a program of work using multiple delivery models, such as Human Centred Design, Lean, Agile and Waterfall Experience with and comfort in negotiating and influencing stakeholders across all levels. Experience in planning and implementing benefits optimisation and innovation Experience in delivery of large programs of work including judgement in balancing competing organisational priorities. Strong experience in the development & delivery of management information; from sourcing, manipulating, presenting & analysing data Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careersbupa.com Time Type: Full time Job Area: Locations: Bupa Place