Position: Parts Advisor, Office-based
Schedule: Full-time, Monday to Thursday (8:30 AM - 5:30 PM), Friday (8:00 AM - 4:30 PM)
Are you an experienced professional in the automotive industry looking for a new challenge? Our client is seeking a skilled Parts Advisor to join their dynamic aftersales team. This is an exciting opportunity to play a crucial role in ensuring customer satisfaction and efficient parts management.
Key Responsibilities:
1. Sourcing & Quoting: Efficiently source and provide quotes for a variety of garage equipment spare parts.
2. Sales Process Management: Manage the end-to-end sales process, including customer communication and coordination with suppliers.
3. Warranty Management: Handle warranty processes to ensure timely resolutions.
4. Customer Service: Deliver exceptional support, handling inquiries and maintaining strong relationships.
5. Timely Delivery: Meet Service Level Agreements for prompt delivery of parts.
What's on Offer:
1. Competitive Salary: An attractive compensation package.
2. Stable Work Environment: Office-based role with a consistent schedule.
3. Professional Growth: Opportunities for training and career progression.
4. Employee Benefits: Including a pension scheme and other attractive perks.
Ideal Candidate Profile:
1. Experience: 3-5 years in a similar role, preferably in the automotive or engineering sector.
2. Skills: Strong customer service and organizational skills, with the ability to multitask effectively.
3. Team Player: Capable of working collaboratively within a team and supporting colleagues as needed.
Communication Expectations:
1. Over-communication is valued: Provide detailed context.
2. Promptness: Timely and clear communication is essential.
Why Apply?
If you're a detail-oriented professional with a background in spare parts sales or a related field, this is an excellent opportunity to join a respected company and make a significant impact. Don't miss out on this chance to advance your career and work in a supportive, growth-oriented environment.
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