Aftersales Advisor – Main Dealership in Bury St Edmunds Salary: £28,000 Basic, Uncapped OTE £35,000 Location: Bury St Edmunds Benefits: Company Pension, Training and Development Opportunities We are seeking a dedicated and customer-focused Aftersales Advisor to join our main dealership in Bury St Edmunds. This is a fantastic opportunity to work in a supportive environment and help our customers with their aftersales needs. Key Responsibilities: Provide exceptional customer service and support to clients regarding aftersales inquiries. Schedule service appointments and manage the workshop diary. Communicate effectively with customers about service options, costs, and vehicle updates. Assist in resolving customer complaints and ensuring satisfaction. Work closely with service technicians and management to ensure a seamless aftersales experience.Requirements: Previous experience in an aftersales or customer service role within the automotive industry. Strong communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. A passion for delivering excellent customer service.Working Hours: Monday to Friday, 8:30 AM – 5:30 PM. 1 in 2 SaturdaysIf you are enthusiastic about providing top-notch customer service and want to join a thriving dealership, please apply today Holt Recruitment is a leading recruitment agency specializing in the automotive, motor trade, engineering, OEM, and various related industries. We are currently recruiting across the UK for several positions, including Service Advisor, Service Receptionist, Aftersales Advisor, Customer Service Advisor, Service Consultant, Service Advisor Manager, and Warranty Administrator. Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments