Job summary Children's Mental Health Support workers Do you enjoy working with children and young people? Are you interested in children's and young people's mental health? If the answers are "yes" then this may be the position for you Bristol Royal Hospital for Children (BRHC) is a tertiary Children's Hospital within a wider NHS Foundation Trust. We have full and part time vacancies in our team of Band 3 Children's Mental Health Support Workers, to provide care, compassion, assessment and engagement with children, young people and their families who are admitted to BRHC with mental health needs. Our patients are extraordinary, each of them with their own unique character, strength and drive, which is why we looking for these exact same qualities in our Children's Mental Health Support workers. This position requires shifts to be worked across days, nights, weekends and bank holidays to ensure the service is fully covered. This is your opportunity to join us on our journey and become a part of our talented and passionate team. Whilst the role at times can be hard, it comes with team support, supervision and guidance. Interview will be on Wednesday the 21st of May in person. Main duties of the job We are looking for individuals who are eager to learn, have excellent communication skills, and a positive, can-do attitude. To be shortlisted for this role, you must clearly demonstrate on your application the following: Maths qualification at GCSE A-C / 4-9 or Functional Skills Level 2 or equivalent. English qualification at GCSE A-C / 4-9 or Functional Skills Level 2 or equivalent. Level 3 qualification (or higher) in any subject. Acute experience in Mental Health setting Experience or a passion for working with children and young people. -Strategies to support your wellbeing when working with young people who can present in distress at times Be able to work a mixture of Long Day shifts and Night shifts (to include weekends and Bank Holidays. If you do not have previous acute experience, we offer a 12-week Band 2 to Band 3 Trainee Programme. This programme will equip you with the necessary skills and experience to successfully transition into the Band 3 role. Please indicate on your application if you are interested in this programme About us University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge. Date posted 17 April 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year pa pro rata Contract Permanent Working pattern Full-time, Part-time Reference number 387-WC-7067-GE-AA Job locations Bristol Royal Hospital for Children Upper Maudlin St. Bristol BS2 8BJ Job description Job responsibilities For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy. Job description Job responsibilities For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy. Person Specification Aptitudes Essential Supportive Respectful Innovative Collaborative Public Sector Language Competency Essential Be able to speak fluent English to an appropriate standard Knowledge & Experience Essential Has substantial evidence of experience as a nursing/care assistant in a health or social care setting, either public, private or voluntary sector Experience of working in an Acute Hospital setting Experience of working with young people who are experiencing mental health needs. Desirable Working knowledge of mental health issues Experience of working with a range of learning disabilities, challenging behaviour, eating disorders Good reflective ability and an understanding of its importance in the context of interpersonal working Working knowledge of mental health nursing Knowledge of health & social care issues that impact on mental health and wellbeing Training & Education Essential GCSE A- C in both English Language and Mathematics or equivalent in these two subjects e.g. Certificates in Adult Literacy and Numeracy at Level 2 NVQ level 3/ QCF Level 3 in Health or Social Care or equivalent that is relevant to Mental Health Skills & Abilities Essential Effective communication skills, verbally and written Ability to work well in a team Able to complete appropriate documentation accurately Demonstrate an awareness of healthcare work and policies and procedures Committed to providing high quality patient care IT skills, basic word, Email, keyboard skills, data collection Ability and willingness to undertake appropriate training Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit as the need arises Able to demonstrate calm, caring patient manner/attitude Enthusiasm and commitment to working within the health care setting Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit as the need arises Able to meet the physical and educational demands of the role Adaptable and flexible to work across all wards in hospital wherever the need of the young person is greatest Person Specification Aptitudes Essential Supportive Respectful Innovative Collaborative Public Sector Language Competency Essential Be able to speak fluent English to an appropriate standard Knowledge & Experience Essential Has substantial evidence of experience as a nursing/care assistant in a health or social care setting, either public, private or voluntary sector Experience of working in an Acute Hospital setting Experience of working with young people who are experiencing mental health needs. Desirable Working knowledge of mental health issues Experience of working with a range of learning disabilities, challenging behaviour, eating disorders Good reflective ability and an understanding of its importance in the context of interpersonal working Working knowledge of mental health nursing Knowledge of health & social care issues that impact on mental health and wellbeing Training & Education Essential GCSE A- C in both English Language and Mathematics or equivalent in these two subjects e.g. Certificates in Adult Literacy and Numeracy at Level 2 NVQ level 3/ QCF Level 3 in Health or Social Care or equivalent that is relevant to Mental Health Skills & Abilities Essential Effective communication skills, verbally and written Ability to work well in a team Able to complete appropriate documentation accurately Demonstrate an awareness of healthcare work and policies and procedures Committed to providing high quality patient care IT skills, basic word, Email, keyboard skills, data collection Ability and willingness to undertake appropriate training Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit as the need arises Able to demonstrate calm, caring patient manner/attitude Enthusiasm and commitment to working within the health care setting Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit as the need arises Able to meet the physical and educational demands of the role Adaptable and flexible to work across all wards in hospital wherever the need of the young person is greatest Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Address Bristol Royal Hospital for Children Upper Maudlin St. Bristol BS2 8BJ Employer's website https://www.uhbw.nhs.uk/ (Opens in a new tab)