Managing Director @ Proximity Recruitment - Digital, Marketing & eCommerce Recruitment
Proximity Recruitment are searching for a dynamic CRM & Analytics Specialist (circa £45,000 + 15% Bonus + Benefits) to join a thriving, innovative financial services business in Northampton. 3 days a week in the office, 2 from home.
This outgoing role is 80% data analytics and working with business stakeholders on driving revenue, commercial opportunities, streamlining processes & improving the operating flow of the business. You will be number 2 within the tech department & work closely with the Head of Tech on business-critical projects.
Responsibilities include:
* Manage and maintain the integrity of data within the Zoho CRM system.
* Develop and generate reports, dashboards, and visualisations to track key performance indicators (KPIs) and business metrics.
* Analyse CRM data to identify trends, patterns, and insights that can inform business strategy, sales efforts, & marketing campaigns.
* Draw actionable conclusions from data analysis and present findings to stakeholders in a clear and concise manner.
* Collaborate with various departments to understand their reporting needs and provide data-driven solutions.
* Identify opportunities to improve the Zoho CRM processes and workflows.
* Contribute to the development and customisation of the CRM system (if required).
The position is likely to grow with importance over time, and the business is experiencing a fantastic trajectory into new areas which will see a strong roadmap & project pipeline for this position. The culture is an ambitious & social one and you'll have a collaborative group of individuals to work with from day 1.
The successful candidate will have been in a similar role for 3+ years with a blend of analytics, CRM projects within Zoho & ideally basic development & SQL. Please don’t hesitate to apply for more details.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Analyst
* Information Technology
* Project Management
Industries
* Financial Services
* Insurance
* Utilities
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