About The Role
The E-Commerce Warehouse Operative is responsible for ensuring that the company's online orders are efficiently and accurately processed, from picking and packing to shipping. They will work in a fast-paced warehouse environment, handling the logistics of order fulfillment, stock management, and ensuring that products are dispatched on time to meet customer expectations.
Weekend Shifts:
* Saturday 8am to 4pm
* Sunday 8am to 4pm
About You
Key Responsibilities:
* Order Fulfillment:
o Pick and pack customer orders accurately and efficiently according to order specifications.
o Prepare products for shipment, ensuring proper packaging and labeling for delivery.
o Process returns and exchanges in accordance with company policies.
* Stock Management:
o Receive, inspect, and record incoming goods, ensuring that stock is correctly stored and organized.
o Conduct regular stock checks and audits to ensure inventory accuracy.
o Assist in maintaining an organized and clean warehouse environment.
* Dispatch and Shipping:
o Prepare shipping labels and dispatch orders using the company’s courier systems.
o Ensure all orders are dispatched on time, meeting the required delivery schedules.
o Liaise with couriers to resolve any shipping issues or delays.
* Warehouse Operations:
o Operate warehouse equipment such as forklifts, pallet jacks, and hand trolleys (if required).
o Adhere to health and safety regulations to maintain a safe working environment.
o Assist with general warehouse duties, including housekeeping, organizing inventory, and stock replenishment.
* Data Entry and Reporting:
o Accurately record stock levels and transactions using warehouse management systems (WMS) or other software.
o Report any discrepancies, damaged goods, or shortages to the warehouse manager.
Key Skills and Qualifications:
* Prior experience in a warehouse or logistics role, preferably in an e-commerce environment.
* Familiarity with warehouse management systems (WMS) and basic computer skills.
* Ability to work in a fast-paced environment and meet tight deadlines.
* Strong attention to detail to ensure accurate order fulfillment.
* Good physical fitness, as the role involves lifting, carrying, and standing for extended periods.
* Knowledge of health and safety procedures in a warehouse setting.
* Forklift certification (preferred but not essential).
Personal Attributes:
* Team player with good communication skills.
* Self-motivated, with a strong work ethic and ability to work independently.
* Organized and capable of managing multiple tasks efficiently.
* Adaptable and able to work in a dynamic environment with changing priorities.
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