At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for a Credit Controller (Retail) who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. As the Credit Controller (Retail)your key responsibilities are Chasing overdue invoices and payments via telephone and email to ensure debts are recovered promptly, reducing financial risk and allowing the company to continue providing exceptional service to our customers. Managing internal and external debt payment queries through strong communication skills to ensure fast resolution and operational efficiency. Keeping detailed records of collection activities and conversations to aid in dispute resolution and audit preparedness. Demonstrate a commitment to fostering a collaborative and supportive environment, going above and beyond to aid colleagues in achieving professional goals About you Experience handling and resolving payment disputes and customer queries effectively. Able to work independently and make decisions. Well-developed organisation skills with the ability to multitask. A passion and motivation for working to individual and team targets. Knowledge of financial tools like Excel for managing accounts and reporting. What can you expect from us At least the cost of living pay increase every year Company pension contributions up to 10% if employees contribute 5% 33 days holiday including bank holidays with the ability to purchase an additional 10 Enhanced maternity, paternity and adoption pay £1,000 net of tax to refer friends and family Hybrid working for eligible roles Development opportunities to reach your career aspirations BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Please ask us about flexible working options. For more information please contact our resourcing team on 01359 308260. ADZN1_UKTJ