COME AND JOIN US. .. We are currently seeking a collaborative, highly organised and meticulous Linen Room Supervisor to join our Accommodation Services team. We’re one of the largest teams on the estate, dynamic and always working hard to achieve the highest possible standards in all that we do; our aim is to exceed our guests’ expectations. We work front of house, so in addition to our specific cleaning knowledge, we’re great communicators, with outstanding attention to detail. Our rooms are as glorious as the landscape that frames them, all with 5 star luxury. Each is individually inspired by the mountains and meadows, rivers and lochs of the Perthshire countryside. From the grandest room in the house, the Royal Lochnagar suite, to our individually designed Estate Suites, all offer the perfect mix of homeliness and glamour. The on target earning potential for this role is £34,393 / per annum based on a 39 hour contract - comprising a base salary of £29,893, plus a qualified estimate of £4,500 in gratuities and service charge. As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards ABOUT GLENEAGLES One of the world’s most iconic luxury hotels and sporting estates, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and The Times and Sunday Times ‘Hotel of The Year 2024’, everything we do is about surpassing expectations and creating unrivalled adventures for our guests. WORKING AT GLENEAGLES We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone. Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins). Here's a bit more detail on what we see you doing in this role: Looking after our Linen Room operation, ensuring the most efficient distribution, cleanliness, and inventory control of all linens, while maintaining the highest hygiene standards, coordinating with your colleagues across the estate Ensuring the quality and control of our chef wear and staff uniforms, working closely with our Uniform Manager on uniform selection and procurement You’ll ensure that all linen is distributed correctly and efficiently throughout the estate, the smooth daily running of the Linen Room and the highest level of service to your team members Assisting with the allocation of uniforms to our new team members at our fortnightly Onboarding, appreciating the importance of this key element of our people journey Dealing with all ad hoc requests to the department in a professionally and swiftly, playing your part in ensuring your colleagues feel as valued as our guests Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us 5 star in every way The kind of person we're looking for: You have fantastic relevant experience managing linen inventory, coordinating with laundry services, ensuring the availability of clean and well-maintained linens, and leading linen room staff Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand You have a positive “can do” attitude to solving problems in a professional and courteous manner A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail You want to be part of a team that works hard, supports each other and above all has fun along the way What’s in it for you: Time to let your hair down 30 days holiday (including bank holidays) that increases with service Seasonal parties and local social events 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range Golf Membership (with access to all 3 championship courses) for £50.00 per annum Treats in your pocket Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you Free ‘pay day’ lunch and monthly drinks offers A generous ‘refer a friend’ scheme Be our guest Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night – a benefit available upon completion of 12 months service Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LAto name just a few Subsidised, single occupancy, en-suite accommodation available on our estate Investment in your development and wellbeing Pension scheme Life Insurance Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most Ongoing investment in your personal development with access to internal and external training qualifications and programmes Internal career opportunities across a wider range of specialisms and departments Monthly recognition programme Volunteering day every year with a charitable partner of your choice Complimentary access to our staff gym Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint About gratuities & service charge: Gratuities (tips) and service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a pro-rata basis regardless of your role It is estimated that in 2024, our full-time employees can expect to receive around £4,500 in addition to their annual salary If you are our next Linen Room Supervisor, please forward your most recent CV to us today