Administrator Vanta Staffing Reading is recruiting a Customer Service to work for our client based in the Reading area. This will involve general Customer service duties; this role would suit the right candidate who wants consistent work with a prestigious company. Experience: Maintain accurate records within our customer database and CRM system Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues. Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention. Skills: Excellent interpersonal and active listening skills Strong attention to detail Ability to work well in a team Main Duities: Speaking to customers Resolving customer complaints Maintain an up-to-date knowledge of company products and procedures.Maintain an up-to-date knowledge of company products and procedures. Job Type : Full-time - 40 hours per week 8am to 5pm but are flexible Monday to Friday Salary : £11.50- £12.50 an hours