Nabis is the #1 Licensed Cannabis Wholesale Platform in the world with the largest portfolio of cannabis brands, supplying hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.
We’re at the forefront of this movement and are building an innovative technology-first platform to scale the entire cannabis industry. By dedicating ourselves to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization.
Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including Doordash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, is scaling the cannabis supply chain with technology. Our ultimate goal is to become the largest distributor of cannabis products in the world.
WHY YOU'LL LOVE WORKING AT NABIS!
* Competitive pay at $25/hour, paid weekly.
* You'll work at the fastest-growing cannabis startup!
* Medical/Dental/Vision is offered to all full-time employees.
* Well-rounded co-workers and teammates that are all striving towards the same goal. Nabis maintains a fun and energetic culture!
The Role
The Overnight Loss Prevention Supervisor will be responsible for monitoring video feeds and responding to security incidents during overnight hours. Based out of our Rochester, NY location, this role involves incident triage, communication with security personnel and law enforcement, and providing real-time updates to management.
The candidate in this role will report directly to the Head of Safety and Security at Nabis, but will have a dotted line to the statewide GMs that manage each of Nabis’ markets. Additionally, this role supports operations by processing video requests, conducting investigations in loss prevention, verifying discrepancies and error rates, and preparing safety reports for all our sites. The ideal person has experience monitoring video feeds and has worked in security and operations roles in the past.
Responsibilities
* Continuously monitor live video feeds to identify, verify, and respond to suspicious activities, safety risks, or unauthorized access.
* Coordinate with on-site security, local law enforcement, and/or emergency responders when incidents occur, ensuring prompt and effective action.
* Maintain and audit detailed incident logs and review, noting time stamps, event descriptions, and actions taken for accurate reporting and analysis.
* Process and fulfill operational video requests, reviewing footage to identify and document incidents such as mispicks, mispacks, and cash discrepancies.
* Investigate loss prevention cases by analyzing footage and reporting findings to the appropriate team members, assisting with incident resolution.
* Maintain a cataloged archive of video requests and reports to assist with ongoing investigations and provide evidence when necessary.
* Review the previous day’s routes and activities to compile and prepare daily Safety Recap Reports for the operations team, highlighting safety concerns or protocol deviations.
* Communicate and document findings on safety and security issues, providing actionable insights to prevent repeat incidents.
* Conduct regular checks of surveillance equipment to ensure all systems are functioning correctly, reporting any technical issues for maintenance.
* Adhere to company policies and industry regulations regarding surveillance and video monitoring, maintaining confidentiality of all recorded materials.
* Track incident data and trends, identifying patterns or repeat concerns to suggest proactive security measures.
* Participate in safety and security meetings, offering insights and recommendations for improving overnight security protocols.
Qualifications
* High school diploma or equivalent; additional training in security or surveillance is a plus.
* Experience in security, video surveillance, or a related field, with familiarity in CCTV and video analytics software.
* Tech-savvy, with the ability to quickly learn and navigate video surveillance tools to identify, document, and report findings accurately.
* Strong observational skills, detail-oriented approach, and ability to make quick, effective decisions in high-pressure situations.
* Effective communication skills for reporting and collaborating with security and management teams.
* Availability to work night shifts only, with flexibility for weekends and holidays as needed.
* Ability to lift 50 lbs., bend, stretch, and twist.
* Ability to sit and remain alert for extended periods while monitoring video feeds.
* Good vision, with attention to detail for accurate incident identification and reporting.
* Experience drafting reports and using Excel and Google Sheets for analysis.
* Must be comfortable using ladders and loading/unloading from top shelves.
* Strong and timely communication across all platforms (phone, Front, Slack) and ability to choose the most effective kind per situation as well as correct grammar, spelling, and tone.
* Ability to pass a pre-employment background check.
Nabis is an Equal Opportunity Employer
Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
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