VOW Wholesale have an exciting new role available in our successful North Region. A slight re-structure to the sales team will allow us to create two positions for Customer Sales Support who will work hand in hand with the Account Directors to support our biggest reseller partners. We are looking for enthusiastic, driven and tenacious individuals to embark on an exciting career at VOW.
VOW is part of EVO Group, the largest multi-channel distributor of business supplies and services in the industry. It has large influence in our sector through our size and experience in the UK. VOW is a multi-award-winning business recognising the quality of our people, our service and innovation. Evo is made up of industry leading companies which include Banner, Staples, Premier Vanguard, Truline, and Complete.
Role Objective
Responsible for providing exemplary sales and admin support with impeccable accuracy rate on all tasks.
Summary Of Role Responsibilities
* Identifying and implementing to the wider Sales Teams product category development and gap analysis to help retain and grow account profitability.
* Support Account Directors with management of customer files and pricing strategy.
* Have advanced excel skills and knowledge of managing large amounts of data.
* Updating target market and tracking performance via appropriate sales tools (CRM).
* Managing time effectively and efficiently, whilst working towards efficiency improvements.
* Creating an "ownership mindset" that challenges the status quo (constructively).
* Maximise sales through Administration tasks (Inputting orders/coding/marketing).
* Identify and implement improvements in processes / practices to support VOW and Customer.
* Work closely and liaise with the sales team on a daily basis, communicating effectively.
* Provide general admin support to the sales and telesales teams as required.
* Ensure compliance with all relevant policies and procedures.
* Pro-actively support other team members when required and take advice and feedback openly.
* Proactively participate in achievement of individual team goals/targets.
* Demonstrate high levels of awareness and understanding of the market and wider Industry.
* Ensure highest level of customer experience.
* Exhibit regular interaction with Sales & Service management, Internal and External Sales teams to keep abreast of Customer, Sales & Service trends / changes.
* Build and maintain strong inter-departmental relationships and display a good understanding of commercial and operational policies, processes and procedures.
* Demonstrate excellent interpersonal skills and the ability to adjust and interact with all levels of personnel.
Qualifications/Experience
You will be:
* Accountable - Deliver on your promises and commitments, set measurable, challenging goals.
* Passionate, focused and flexible - Support customer success and colleague success.
* Innovative - You will constantly strive to deliver improvements and actively feedback ideas and actions to transform business.
* Responsible - You'll act with integrity. You'll care about our customers, the environment, communities and charities. You will do the right thing and consider the consequences of your actions. You will take responsibilities towards physical and mental health, safety and wellbeing seriously.
* Analytical - Accurately analyse excel data, monitor and measure and critically access your role.
The Company
evo - a powerhouse of brands.
evo Group of Companies is the UK and Ireland's largest multi-channel business supplies and services distributor. We operate a centralised distribution network, with distribution centres around the UK and Ireland, complemented by regional cross-dock sites. Our unrivalled logistics platform includes hundreds of our own delivery vehicles, efficiently delivering a vast range of essential goods to workplaces across the nation.
We Recognise That Our People Are At The Heart Of Our Culture Here At Evo And We Are Proud To Employ Over 2,000 People Across Our Industry Leading Brands
VOW Wholesale, VOW Ireland, Banner, Complete, Premvan, Truline & Staples.
The Benefits
* Flexible working
* Pension contributions
* Cycle to work scheme
* Employee Assistance Programme
* State of the art IT equipment
* Volunteer days
#J-18808-Ljbffr