Job summary
You will be responsible for providing clinic administration and reception support to patients attending Outpatient Clinics; this will include receiving and greeting patients into clinic areas whilst recording the patient's attendance and clinical outcome on the PARIS system.
Main duties of the job
You will be responsible for receiving, processing, scanning and uploading of referrals. Ensuring that all processes are carried out in a timely and accurate manner to ensure an efficient appointment booking service.
Booking of all stationary and clinical equipment.
Monitor generic team mailbox and distribute or action accordingly.
Responsible for booking interpreters for the service.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over7000members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
1. Pay Enhancements:
Band
Saturday (midnight to midnight) and any week day after 8pm and before 6am
All time on Sundays and Public Holidays (midnight to midnight)
1
Time plus 47%
Time plus 94%
2
Time plus 41%
Time plus 83%
3
Time plus 35%
Time plus 69%
4 9
Time plus 30%
Time plus 60%
2. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
3. Excellent pension
4. Cycle to work scheme
5. Salary sacrifice car scheme
6. Wellbeing programme
7. Blue Light Card Discounts
8. fuelGenie Fuel Cards (for applicable roles)
Person Specification
Experience
Essential
9. Previous Reception Experience
Desirable
10. NHS Experience
Knowledge
Essential
11. Knowledge of working basic office equipment
Desirable
12. Knowledge of Microsoft Applications