Company Overview:
Join the Bradley Physio family, a friendly and reputable health care provider with a track record of retaining over 90% of our dedicated team for more than a decade. We operate across three clinics in Rochdale, Bury, and Rossendale, offering high-quality healthcare services to private paying customers.
Position Overview:
We are currently seeking a Part-Time Receptionist/Administrator to join our dynamic team. The role involves working regular hours between 12-16 hours per week, spread across a minimum of two clinics. Shifts are varied (daytimes & evenings) and flexibility is crucial to cover some evenings until 8 pm and holidays. Specific details will be discussed during the interview.
Start Date: Flexible
Responsibilities Include:
* Provide excellent customer service, ensuring a positive experience for all patients
* Operate Practice Management Software for bookings, payments, invoices, emails, and banking reconciliation
* Answer phones in a polite manner, efficiently manage queries, and assist with bookings
* Assist clients with paperwork and ensure Data Protection procedures are followed
* Keep the clinic clean and tidy at all times
* Cash up the till and securely lock up the clinic
Key Skills:
* Excellent customer service skills
* Good computer skills
* Good telephone manner
* Clear communication in English
* Trustworthy and reliable
* Flexible in working hours
We Offer:
* Training in the use of our Practice Software System
* Training in relevant policies and procedures
* Mentoring for professional development
* Competitive salary
* Possibility of increased hours as circumstances change and business grows
* Regular social events
Requirements:
* Willingness to cover extra shifts for holiday/sickness across any of our 3 clinics
* Participation in annual performance reviews for continuous development and training identification
Salary: £11.50 - £12.50 /hour
If you are passionate about delivering exceptional service, possess the required skills, and are ready to contribute to a growing business, we invite you to apply.
To apply please submit your CV and cover letter.
Job Type: Permanent
Pay: £12.50-£13.00 per hour
Expected hours: 12 – 16 per week
Benefits:
* Company pension
* Free parking
* On-site gym
* Private medical insurance
* Sick pay
Schedule:
* Monday to Friday
* Weekend availability
Work Location: In person
Application deadline: 17/01/2025
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