Overview Working in a team of 3, you will provide high-quality Sales Administration Support working closely with the Sales Team. The business is an MSP selling Networking, Cloud, IT Security and Unified Comms based solutions. This is a hybrid role with 2 days a week in the Hemel Hempstead office. Key Responsibility Areas Support the sales team in preparing “standard” customer contracts Manage the contract renewals process, providing timely information to the sales team Support sales team in managing customer inventories/asset lists, including keeping detailed records of inventory use, new sales and RMA's Provide regular reports/updates to the Sales Director/Finance Director on the renewal of contracts Provide quality customer service, including interacting with customers and suppliers Process sales orders/amendments where necessary on behalf of the salesperson Manage vendor relationships and process vendor deal registrations for the sales team Mentoring more junior members of the Sales Support / Sales Administration Team Key skills required Experience of working as a Sales Administrator or Sales Sales Support Administrator within a Technology led organisation Ability to “think on your feet” Excellent written and verbal communication Experience with CRM tools, reporting and analysis Confident with Microsoft Office programs Personal Competencies Common sense, assertive, attention to detail, accurate, commercial sense Good organisational skills Ability to perform under pressure Good communication skills Enthusiastic and dynamic personality Excellent time keeping and time management skills