Contract : Full time
Higher pay rate is achieved by : See below for details
Our client, requires Customer Service Advisors to work at its site in Tamworth. Possible permanent positions following a successful trial period. Duties include effectively managing inbound and outbound customer service calls related to equipment breakdowns, parts orders, and complaints. Your primary responsibility will be to maximize first-line resolution of breakdown calls, enquiries, and complaints, driving customer satisfaction while reducing overhead costs
Requirements
* Excellent verbal communication skills essential.
* Contact center customer service/Technical experience preferred but not essential.
* Computer literacy - Competency using Microsoft Office, Windows 10, and other Windows-based applications.
Our client offers:
* 8am – 8pm, 5 days over 7. (Rota given)
* £13.28ph
* Onsite car park
* Onsite canteen
Other benefits of working for The Best Connection Group Ltd include:
* Weekly pay
* Online payslips
* Pension contribution
* 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday
Benefits
* Hourly rate as above (not age dependent)
Tamworth
Tamworth, Staffordshire
tamworth@thebestconnection.co.uk