Charles Tyrwhitt are on the lookout for a Supervisor to join Helen and the team in our store in York Designer Outlet!
The hourly rate is £12.84 per hour (equivalent to a £26,780 base salary).
The contract available is 40 hours per week. Candidates must be flexible to work across weekdays and weekends for morning or evening shifts.
What you will be doing
The Supervisor role is an important function in the store's leadership structure, and the main objective is to coach and motivate the sales team to exceed targets, maximise KPI's, and deliver first-class customer service. You'll do this by influencing and nurturing a professional and enjoyable store environment, encouraging a winning mentality in service and selling, all whilst championing colleague engagement and leading by example. The Supervisor will be an expert on CT product, customer service and selling skills and will train the sales team and encourage the use of staff training tools to allow the team to be the best version of themselves.
Aside from this, the Supervisor will also assist with managing some operational, compliance and admin tasks to ensure the smooth daily running of the store, and will adhere to company policy procedures, Health and Safety guidelines and security processes.
What we are looking for
This role specifically requires someone with previous experience in a retail position at a Supervisor or Keyholder level. The most important thing we're looking for is a passion for Customer Service and the proven ability to keep this at the forefront of your mind whilst delivering great sales numbers.
To apply, please follow this link to the job post on our Careers Site and submit an application - https://www.charlestyrwhitt.careers/job/supervisor-york
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