Service Advisor
Prestige Franchised Motor Dealership
Manchester
Salary:
Basic - £28,000
OTE - £31,600 (uncapped)
Hours:
Mon - Fri - 8.00am - 6.00pm
Sat - 8.30am - 12.30pm (on a rota basis)
Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join their team.
As a Service Advisor, you will be the first point of contact for customers in the Aftersales department. Responsibilities include:
1. Checking vehicles in and out.
2. Liaising with customers to ensure the best possible experience.
3. Handling customer requirements for service and repair work efficiently and courteously.
4. Carrying out systematic follow-ups, upselling, and prospecting activities to maintain and build the volume of work for the service department.
5. Delivering exceptional levels of customer service.
6. Promoting additional products and services.
7. Working with the Workshop Controller and the Service Manager.
Must have experience in the role, ideally within a prestige dealership.
We offer excellent working facilities with a competitive salary, together with a host of other employee benefits including:
* Up to 27 days holidays (based on length of service), plus 8 bank holidays
* Pension scheme
* Life assurance cover
* Employee reward & recognition schemes
* Staff discounts
* Subsidised prestige car scheme for employees
* Onsite parking
There will be further training and development for the successful candidate along with potential career progression.
If this sounds like you, we would love to hear from you. Please apply with an up-to-date CV and we will be in touch to discuss your application further.
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