Sales Team Leader - TELESALES (12 months FTC)
St Ives
£30,000+ OTE bonus of £12,000.00 UNCAPPED
Conveyancing Sales is a high-volume fast-paced sales operation. The Sales Team Leader / Sales Manager is accountable for assisting and developing our team members to achieve sales targets and business objectives. This is a thriving office-based telesales environment.
This full-time role is to lead, inspire, and develop a team of sales advisors and to support the wider management team in delivering our commercial success.
THE JOB
As a Sales Team Leader / Sales Manager, you will be accountable for delivery of sales results and management of task lists for your team of telesales account managers. You will be a confident communicator and effective decision-maker with the ability to lead, motivate, and when required, manage remote team members.
Responsibility for managing a sales team within the conveyancing sales department, you will be working alongside the conveyancing sales management team and assisting in managing all elements of the sales team. Your objective will be to work with the sales team to evolve and develop the conveyancing department to ensure maximum conversion and results.
WHAT YOU’LL BE DOING AS A SALES TEAM LEADER
* Support, develop, and motivate a team to maximise conveyancing instructions in line with budgeted requirements.
* Evaluate performance metrics including productivity, task management, and conversion across your telesales team.
* Identify and implement improvements in processes.
* Conduct individual call analysis along with one-on-one feedback, coaching, and leadership.
* Provide detailed feedback to the higher management team on individuals’ progress.
* Review team incentives and implement strategies for both local and remote teams.
* Clearly communicate department and business objectives.
* Implement sales strategies.
REQUIREMENTS
* Management and communication will be your strengths.
* You’ll also be a great listener and problem solver.
* You will have a proven record of sales success and development.
* A background as a Team Leader or Manager in a telephone-based sales environment is preferred.
BENEFITS
Competitive Salary, 25 Days Holiday (Plus 8 Days Public Holiday), Pension, Option to Buy or Sell Holiday, Life Assurance, Employee Assistance Programme, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, Retail Discounts, Plus Many More!
OUR PEOPLE
Simplify believes diversity brings benefits for our clients, our business, and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief, and sexual orientation.
ABOUT US
Simplify is the UK’s leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses, as well as being the market-leading direct-to-consumer online conveyancer.
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