Pertemps are recruiting for a Customer Service Administrator for their client in Grange Park, Northampton. Immediate start.
Role Purpose: Providing an effective and efficient administrative service to the contract and its customers through completion of customer bookings, resolution of queries, and other tasks required to meet customer requirements.
Duties include:
1. To process all delivery, delivery & stock transfer documentation when required.
2. To enter all manual orders onto current WMS.
3. To enter all delivery & collection details onto current transport system.
4. To control pre-notification of goods in documentation.
5. To function as focal point for customer investigation queries & resolving them.
6. To maintain customer POD process.
7. To capture and record activity and KPI data as required.
8. To support colleagues to ensure all administration functions are adhered to as per the customer requirements.
9. To learn all administration areas within the contract.
10. To comply with deadlines.
11. To liaise with other contract departments.
Skills Required:
1. Good IT skills (Microsoft applications).
2. Effective communication skills.
3. Previous financial administration experience preferred but not essential.
4. Good organization skills.
5. Able to meet deadlines.
6. Attention to detail.
7. Ability to work on own initiative as well as part of a team.
8. Accuracy of data inputting.
This position is Monday to Friday, 9am-5:30pm.
Please apply with your CV.
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