Job Description - Receptionist (HIL00RS)
Requisition Title
Job Number:
HIL00RS
Hill House
Elstree Hill South Elstree
Hertfordshire WD6 3DE
Salary: £13.00 per hour
Permanent: 9am - 5pm
We make health happen
Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.
Hill House provides care and rehabilitation for the young and old. Hill House is a spacious, elegant eighteenth-century building converted to provide residential and nursing care, for long and short term needs.
You’ll help us make health happen by:
1. Acting as the first point of contact for all visitors to the home
2. Managing new enquiries
3. Providing advice and support both face to face and over the phone
4. Conducting show-arounds within the care home
5. Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
6. Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
Key Skills / Qualifications needed for this role:
You’ve worked as a Receptionist before with experience in providing excellent customer service. You'll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families, and internal teams. Dedicated and efficient with an ability to handle a varied workload, your caring attitude underpins everything you do to make a real difference to people’s lives.
Why Bupa?
We’re a health insurer and provider. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
** Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.
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