This role is about helping us grow our customer base, and keeping existing customers loyal, whilst saving the planet.
This role will provide support to our broad in-house marketing team, from email and CRM, to content, insights and analysis, events and social media. The role will be adaptable to all areas of marketing but with a large focus on CRM and supporting our CRM Marketing Manager. You’ll be liaising with multiple people across marketing and sales, to make sure a piece of work is completed quickly and correctly, with the perfect customer experience in mind.
Support the creation and delivery of email marketing campaigns to drive growth and keep our existing customer base loyal.
Support the CRM Marketing Manager with building automated email journeys in Marketing Cloud to enhance the in-life experience of our customers.
Manage content updates to the Ecotricity website including uploading blogs and making changes to existing content pages.
Support our B2C Marketing Manager with event organisation and partnership activity
Work on SEO improvements to the Ecotricity website to improve our search engine rankings.
You’ll monitor brand health metrics in YouGov and present on your findings every quarter to the rest of the marketing team.
Report on campaign performance and track KPIs. Support with the creation of PPC campaigns on an ad hoc basis.
Support the Marketing team and channel owners with their campaign needs.
Administrative tasks: create purchase orders and manage invoices for the marketing team. Manage relationships with external suppliers for print and digital advertising opportunities.
Adapt to the daily needs of the business, supporting senior management in the marketing team on other projects.
You’ll already have some general marketing knowledge, with perhaps 1-2 years’ experience in a marketing administration or assistant role. You’ll be digitally savvy, with some experience in data insights and reporting, have the ability to juggle multiple tasks and have a “can-do” attitude. This is the perfect opportunity for someone who is looking to develop their marketing skills and experience across a wide range of tasks - being motivated to learn and do more is key. You’ll already have been in a marketing role for 1 – 2 years, or have some marketing knowledge.
You’ll have experience creating and sending email marketing campaigns.
You’ll enjoy working with data and analysing results to draw conclusions and provide recommendations.
Computer literate, good numeracy & written skills.
Educated to bachelors or associate degree
Experience using content management systems such as Contentful to upload web content.
Experience editing HTML and an understanding of email platforms such as Salesforce Marketing Cloud.
SEO knowledge.
Some knowledge of print and digital advertising.
Healthcare plan, life assurance and generous pension contribution
Hybrid working
Various company discounts (including shops, gym, days out and events)
Holiday of 25 days (plus bank holidays) & ability to buy/sell days
Cycle to work scheme, car pooling and onsite parking available
As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025
The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment.
Ecotricity is Britain's greenest energy company. Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy.
We don't just supply green energy, we use the money from our customers' bills to make it ourselves too- we build windmills and sun parks in Britain. In 2021, we started work on building two new solar parks, and now, in 2023, we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We don't just focus on energy though- we built Electric Highways, Britain's leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk.