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Marketing & Partnership Specialist - all posts are my own opinion
Business Administrator | Devizes, Wiltshire | Full Time | £26,000 per annum
Our client is a market-leading team of 60 professionals, working across multiple teams to create, deliver, and support cloud solutions and managed services for the education and business sectors. They offer a full spectrum of IT services across the South West—from consultancy and support to project delivery and installation. They are among the elite in their industry and pride themselves on their integrity, knowledge, and experience, thanks to their incredible team and exceptional customer service.
An exciting opportunity has become available for a full-time Business Administrator to join their friendly team near Devizes.
This is an office-based role with a primary focus on field service coordination. You will also support the business and team in other areas, such as preparing reports or making phone calls to customers and suppliers.
You will be an integral part of the Operations team—the beating heart of their customer and employee experience. Strong organizational skills, a proven track record for effective decision-making, and exceptional communication abilities are key to helping you meet the expectations set with their colleagues and customers.
Your day-to-day interactions and contributions will help you quickly become a key member of their amazing team.
Are you the right person for the job?
* Full UK driving licence
* An Enhanced DBS check of the successful candidate will be undertaken and it is a requirement of the post that a clean DBS check be maintained
* Previous experience in Field Service Management, diary/appointment management, or similar time coordination tasks is a huge advantage
* Excellent communication skills to deliver on expectations with colleagues and customers
* Customer Experience (CX) champion
* Exceptional organisational skills with meticulous attention to detail
* Enthusiastic, friendly, and sociable team player with a genuine passion for people and team success
* Positive and energetic Completer-Finisher with “can do” attitude
* Confident, proactive and effective communicator
* Ability to focus and prioritise within a fast paced and interruption prone environment
* Positive approach to adaptable situations – using skill, initiative and experience
* Ability to effectively prioritise and deliver to deadlines when required
* Good general IT skills – Microsoft Office suite, Internet and data entry with ability to adopt new systems as they are introduced
What will your role look like?
* Accurately plan, coordinate and communicate all Field service activities, to include managing engineer schedules
* Communicate with our customers to support multiple departments
* Contract management – making adjustments and/or processing renewals
* Prepare and send regular updates to our customers
* Fleet Management
* Various administration tasks
* Help to champion a mutually beneficial and positive business relationship with customers and colleagues
* Provide input and feedback for all identified continual improvement suggestions and opportunities
What can you expect in return?
* 24 days paid holiday + Bank Holidays
* Onsite fitness suite
* Childcare, eye care and cycle to work scheme
* Perk scheme
* Employment anniversary awards
* Company funded social events
* Company contributory pension scheme
What's next? It's easy! Click “APPLY” now! We can't wait to hear from you!
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Seniority level
* Entry level
Employment type
* Full-time
Job function
* Administrative
Industries
* Administrative and Support Services
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