Job summary Welcome to FCMS Thank you for your interest in this role of Head of HR. This role has become available as the current post holder departs to explore a different sector with other challenges. We are seeking an experienced Head of to oversee and manage the full spectrum of HR operations whilst aligning to one of the companys goals To be a Great Place to Work. The ideal candidate will be able to support our strategic direction and be hands-on, ensuring that HR processes are streamlined, legally compliant, and support a positive employee experience to our 800 employed workforce. Location : Based in Newfield House, Blackpool, FY4 4EW but with an expectation that visibility will be required across all services and geographies. This is a role where a home working and in the office, schedule can be considered. Hours: Full Time 37 hours Salary: £55,000 - £60,000 (dependent on experience) and 31 days of Annual leave Main duties of the job Why youll love this role: You will have the opportunity to influence our HR strategy. You will lead a dedicated HR team of 9 people, consisting of two HR Business Partners, two People Managers and a fabulous team of HR and Recruitment specialists. You will shape the companys human resources service whilst focussing on core functions, recruitment, employee relations, reward and benefits management, legal and regulatory compliance. You will drive key HR initiatives that enhance our operational efficiency. You will be part of a company that values a positive culture, communication, collaboration, inclusivity, and wellbeing. You will enjoy working in a changing and flexible environment, building rapport easily with numerous internal and external partners and be a truly people-focused individual. About us The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services. Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do. Date posted 28 January 2025 Pay scheme Other Salary £55,000 to £60,000 a year Depending on experience Contract Permanent Working pattern Full-time Reference number U0051-25-0014 Job locations Newfield House Vicarage Lane Blackpool Lancashire FY4 4EW Job description Job responsibilities Main Duties and Responsibilities: Due to the nature of this role, this is not a task list but areas that you will influence, establish credibility in and build upon our teams accountability: You will align HR policies with our strategic business objectives. You will manage our HR team and ensure compliance with evolving employment laws and current regulations, accepted professional standards, policies, procedures and legislation There is a need to excel intalent acquisition, performance management and employee engagement, ensuring that we have the right employees, motivated and equipped to contribute to the company's success and their experience of working in this organisation You will be an ambassador of the company's values with strong leadership and inspirational behaviour Representing the HR department consistently and with professionalism. Being a role model is essential Supporting the evolution of People Analytics - Translating key data into an effective resource to influence teams on the best course of action, providing information by interpreting people data and analysing figures Giving advice and overseeing complex employee relations issues such as grievance and disciplinary matters and managing difficult cases with professionalism, in the interest of the individual, company, team and ultimately our patients and clients Use solid employment law knowledge and proven experience of applying updated legislation to issues Enhancing and promoting service accountabilities for the range of HR functions Overseeing the recruitment strategy and its process and implementation, being aware of the marketplace, growth and internal workforce needs Updating and reviewing HR policies, procedures, and advice in line with current and evolving law Champion a culture that continuously reviews the basics, making recommendations for improvements Provide professional leadership, support and development to HR staff, in order to increase knowledge, share best practice and to ensure that relevant professional standards are met Demonstrate commercial insight working to deliver commercially focused people strategies Have experience of managing situations, like TUPE and Redundancy, if necessary, advising and coaching managers through this and leading where necessary Evidence of having a passion for working with people and caring about what we do Control the HR budget and report on current and future staffing costs and initiatives Ensure managers are sufficiently skilled in workforce issues and enabled to act appropriately Lead on a variety of projects including digital in HR development and communicate and direct on implementation of strategic focus. Champion change initiatives and be at ease with experimenting to achieve success Use your legal knowledge and HR experience to manage risk in a pragmatic and agile way Ensure legal compliance is met in all HR activities, continuously reviewing the responsibilities of the HR department Disability Confident Employer - As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role. This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Job description Job responsibilities Main Duties and Responsibilities: Due to the nature of this role, this is not a task list but areas that you will influence, establish credibility in and build upon our teams accountability: You will align HR policies with our strategic business objectives. You will manage our HR team and ensure compliance with evolving employment laws and current regulations, accepted professional standards, policies, procedures and legislation There is a need to excel intalent acquisition, performance management and employee engagement, ensuring that we have the right employees, motivated and equipped to contribute to the company's success and their experience of working in this organisation You will be an ambassador of the company's values with strong leadership and inspirational behaviour Representing the HR department consistently and with professionalism. Being a role model is essential Supporting the evolution of People Analytics - Translating key data into an effective resource to influence teams on the best course of action, providing information by interpreting people data and analysing figures Giving advice and overseeing complex employee relations issues such as grievance and disciplinary matters and managing difficult cases with professionalism, in the interest of the individual, company, team and ultimately our patients and clients Use solid employment law knowledge and proven experience of applying updated legislation to issues Enhancing and promoting service accountabilities for the range of HR functions Overseeing the recruitment strategy and its process and implementation, being aware of the marketplace, growth and internal workforce needs Updating and reviewing HR policies, procedures, and advice in line with current and evolving law Champion a culture that continuously reviews the basics, making recommendations for improvements Provide professional leadership, support and development to HR staff, in order to increase knowledge, share best practice and to ensure that relevant professional standards are met Demonstrate commercial insight working to deliver commercially focused people strategies Have experience of managing situations, like TUPE and Redundancy, if necessary, advising and coaching managers through this and leading where necessary Evidence of having a passion for working with people and caring about what we do Control the HR budget and report on current and future staffing costs and initiatives Ensure managers are sufficiently skilled in workforce issues and enabled to act appropriately Lead on a variety of projects including digital in HR development and communicate and direct on implementation of strategic focus. Champion change initiatives and be at ease with experimenting to achieve success Use your legal knowledge and HR experience to manage risk in a pragmatic and agile way Ensure legal compliance is met in all HR activities, continuously reviewing the responsibilities of the HR department Disability Confident Employer - As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role. This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Person Specification Knowledge & Skills Essential Significant knowledge of employment law with a proven understanding and delivery of key HR metrics; recruitment, engagement and retention, employee value and performance Experience of handling budgets to provide a cost-effective service Proficient IT skills Evidence of successful Project Management skills on large scale projects focussing on employment law and regulatory compliance Ability to influence and challenge current thinking at the highest levels through clear, informed and logical communication, challenge and discussion. Effective influencing skills used at senior levels Evidence of working in an organisation with a range of stakeholders Evidence of forward thinking and ability to identify new and creative solutions to challenges Be analytical and data driven with problem solving skills Ability to shape and drive strategic plans and manage the resultant change Desirable Desire to evolve People Analytics Car driver Experience Essential Minimum 7 years experience in HR working at a Senior Management level with significant leadership skills acquired Experience as a Coach Desirable Experience as a Mentor Personal Qualities Essential A passion for people-first leadership Ability to maintain a positive attitude to work demands Capable of coping with the continuous challenges of the role The ability to develop and nurture relationships across departments The confidence to provide sound professional advice Emotional intelligence and self-awareness of the impact that you can have on others Commitment to be an inspiring role model who encourages collaboration Ability to lead Attention to detail Ability to advocate for people Qualifications Essential CIPD HR Qualification, completed to Level 7 FCIPD, a Fellow of the Chartered institute of Personnel and Development People centred/associated qualification or further learning Desirable 5 GCSEs A - C including English Language (or equivalent qualification) Person Specification Knowledge & Skills Essential Significant knowledge of employment law with a proven understanding and delivery of key HR metrics; recruitment, engagement and retention, employee value and performance Experience of handling budgets to provide a cost-effective service Proficient IT skills Evidence of successful Project Management skills on large scale projects focussing on employment law and regulatory compliance Ability to influence and challenge current thinking at the highest levels through clear, informed and logical communication, challenge and discussion. Effective influencing skills used at senior levels Evidence of working in an organisation with a range of stakeholders Evidence of forward thinking and ability to identify new and creative solutions to challenges Be analytical and data driven with problem solving skills Ability to shape and drive strategic plans and manage the resultant change Desirable Desire to evolve People Analytics Car driver Experience Essential Minimum 7 years experience in HR working at a Senior Management level with significant leadership skills acquired Experience as a Coach Desirable Experience as a Mentor Personal Qualities Essential A passion for people-first leadership Ability to maintain a positive attitude to work demands Capable of coping with the continuous challenges of the role The ability to develop and nurture relationships across departments The confidence to provide sound professional advice Emotional intelligence and self-awareness of the impact that you can have on others Commitment to be an inspiring role model who encourages collaboration Ability to lead Attention to detail Ability to advocate for people Qualifications Essential CIPD HR Qualification, completed to Level 7 FCIPD, a Fellow of the Chartered institute of Personnel and Development People centred/associated qualification or further learning Desirable 5 GCSEs A - C including English Language (or equivalent qualification) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name FCMS Address Newfield House Vicarage Lane Blackpool Lancashire FY4 4EW Employer's website http://www.fcms-nw.co.uk/ (Opens in a new tab)