A Prestigious London Market insurance business has an exciting opportunity for a Network Engineer to join a growing infrastructure team. Roles & Responsibilities Assist staff with Network enquiries via Remedy helpdesk System. Promote continuous improvement and development within our current technology stack. Work closely with the Global IT Team on general support and project initiatives. Follow strict change control processes and produce detailed supporting documentation. Provide regular reporting and commentary on networking issues/metrics, for example: Recurring problems relative time spent supporting certain business units and/or applications. Designing, implementing, and maintaining network infrastructure to meet business requirements. Configuring and optimizing network devices such as routers, switches, and firewalls. (Cisco, Palo Alto) Monitoring network performance and security, identifying and resolving issues promptly. Planning and executing network upgrades and expansions to support business growth. Implementing and enforcing network security policies and procedures to protect against unauthorized access and data breaches. Collaborating with other IT teams and stakeholders to integrate network solutions with other systems and applications. Providing technical support and troubleshooting assistance to end-users and other IT teams. Documenting network configurations, processes, and procedures for knowledge sharing and compliance purposes. Conducting regular audits and assessments to ensure compliance with industry standards and regulations. Provides Tier-3 support including but not limited to corrective actions, equipment refresh support, modernization efforts, and new network turn ups. Where necessary, advise the business of interruptions or major issues with core IT services and how to work around them. Ensure all communications with the wider workforce are accurate, concise, well-crafted, and easily followed by people without technology backgrounds. Experience Excellent understanding and experience of Palo Alto / Cisco firewalls, switches, and wireless technologies. Good understanding of Azure hosted networking, with a strong foundation knowledge of other cloud services. Good understanding of DevOps practices. Experience writing support documentation for network solutions. Experience engaging with business leadership on matters of IT Networking. Skills Highly process-orientated; rigorous and disciplined approach to change management. Strong communication skills both written and oral. Strong project management skills / Excellent time management. Ability to effectively multi-task various responsibilities at a high level. Ability to act with due processional care, demonstrating sound integrity and confidentiality. Analytical thinking explores and understands trends, opportunities and risk that could affect the business. Strong team player Ability to break down workflows and redefine process. Good understanding of DevOps practices & methodology Systems & I.T Cisco Palo Alto SolarWinds Windows Server 2016 and newer Microsoft Azure Azure DevOps CLI / PowerShell / Bash Windows 10 & 11 MS Office Excel, Word, Outlook & Visio OSPF, multicast, VPNs, Firewalls and Ethernet required. Education Currently studying towards their CCNA or an equivalent qualification.