We are excited to announce an excellent job opportunity for a Time & Attendance Advisor This role presents a unique chance to contribute to our shared services function and make a significant impact in a fast-paced environment. Position: Time & Attendance Advisor Location: Preston Salary: £14.23 6 Month Contract – Likelihood of extension / perm Key Responsibilities: • Proactively seek resolutions to queries, exceeding employees expectations and instilling confidence in our service. • Manage volumes while maintaining accuracy and quality of work. • Ensure personal and team targets are met in line with SLAs. • Assist in the review, development, and implementation of working procedures, including updating internal work instructions to a high standard. • Identify opportunities to improve team processes and offer an excellent service. Key Skills and Experience: • Excellent time management skills. • Ability to present yourself professionally in a fast-paced, business-facing environment. • Effective communication skills, both written and verbal. • Proficiency in using bespoke IT tools and systems, including query management tools such as ServiceNow (desirable). • Knowledge of the Workforce Manager application or other Time & Attendance systems (desirable). What were looking for in you: • Highly motivated with the ability to quickly digest and apply new concepts. • Demonstrated flexibility and a positive attitude. • Strong analysis and problem-solving skills. • Ability to work effectively independently as well as in a team