Job Title: Lead Oracle Application Support Engineer/Team Lead
Location: Birmingham, UK
Rate/Salary: .00 GBP Yearly
Job Type: Permanent
Description
Technical Skills:
* Proficiency in SQL: Essential for database management and troubleshooting.
* Understanding of Oracle E-business Suite: Familiarity with modules like Service Contract, Install Base, and Advanced Scheduler.
* With Fusion Middleware: Knowledge of integration tools and Middleware solutions.
Troubleshooting Skills:
* Ability to diagnose and resolve technical issues related to Oracle applications and Middleware.
* Exposed in gathering logs, analysing performance issues, and applying fixes.
Work History:
* Typically, 2-4 years in application support, particularly with Oracle products.
* Exposed to customer support roles, incident management, and problem resolution is highly valued.
Communication Skills:
* Strong verbal and written communication skills to interact effectively with clients and team members.
* Ability to document processes, resolutions, and knowledge articles clearly.
Interpersonal Skills:
* Excellent problem-solving abilities and a customer-centric approach.
* Ability to work collaboratively in a team environment and across different regions.
Skills:
* Application support
* SQL
* Oracle
* ESB
* Team Supervision/Management
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