We are seeking a Business Support Professional to join our team in York on a temporary basis.
The role involves working as a Customer Service Agent for the Animal Plant Health Agency, providing support and assistance to customers across various channels.
Key Responsibilities:
* Providing excellent customer service via phone, email, and other digital platforms
* Responding to customer inquiries and resolving issues in a timely and professional manner
* Working collaboratively with colleagues to achieve team objectives
* Maintaining accurate records and reports as required
Requirements:
* Previous experience in a customer-facing role, preferably in a call centre environment
* Excellent communication and interpersonal skills
* Able to work effectively in a team and independently
* Ability to adapt to changing priorities and deadlines
Benefits:
* A competitive hourly rate of £12.33 per hour
* The opportunity to work with a leading recruitment agency in the UK
* A supportive and collaborative team environment
* Opportunities for career development and growth
About Us:
BROOK STREET UK is one of the UK's leading recruitment agencies, matching thousands of people with exciting job opportunities every year. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.