Cityworx Limited, a leader in healthcare recruitment, is delighted to announce the role of Care Coordinator. We are acting on behalf of our client, a dedicated provider of domiciliary care to the elderly.
Responsibilities:
1. Service Coordination: You will oversee the day-to-day provision of services within a specific geographical area, ensuring all service users receive optimal care tailored to their individual needs.
2. Schedule Management: Produce detailed work schedules for healthcare staff, providing clear written and verbal instructions and managing rosters efficiently.
3. Quality Monitoring: Play a key role in monitoring and ensuring the quality of service delivery, maintaining continuity of care to meet high standards.
4. Staff-User Matching: Match employees with service users based on mutual interests and preferences to enhance care quality and satisfaction.
5. Relationship Management: Develop and maintain strong relationships with both employees and service users, responding to concerns and complaints promptly and professionally.
6. Operational Support: Participate in an On Call rota to provide out-of-hours support and advice, handle emergency staffing needs, and involve yourself in the recruitment process as needed.
Ideal Candidate:
1. Experience: Minimum of one year in a care coordinating role with proven experience in creating schedules and managing staff rosters. Knowledge in ensuring continuity of care and fair workload distribution is crucial.
2. Skills: Exceptional organizational, communication, and interpersonal skills, with the ability to manage multiple tasks and respond effectively to urgent situations.
Requirements:
This position is fully office-based and does not offer sponsorship. Candidates should have eligibility to work in the specified location without sponsorship.
If you are passionate about providing high-quality care and thrive in a structured, supportive environment, we would love to hear from you. This role is not just a job, but a chance to make a substantial impact every day. Join us in this fulfilling journey to improve lives and deliver outstanding care.
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