The Role You will be responsible for the day-to-day co-ordination of the Broker Management email inbox. Youll process customer orders and enquiries, liaise with suppliers and make arrangements for waste transfer. You will enter data onto the company computer system to ensure all work orders are recorded accurately. Key Responsibilities To ensure all data is recorded onto ERP accurately in line with company right first time policy To resolve all customer queries to conclusion in a timely manner To ensure that all IT systems are properly used, and all data is accurately recorded on the system To provide quotations for customer enquiries and keep accurate records To manage and administer the entering of new sales onto AMCS and gains Liaise with service teams regarding deliveries and scheduling Ensure all department procedures are followed within the companys SLAS Generate and support the companys credit note process You will ensure all invoice queries are dealt with in an efficient manner and communicated with the financial teams Identifying and helping to resolve issues with sub-contractors in order to reduce repeat issue The Ideal Candidate You are tenacious, passionate and positive You enjoy working as part of a team and work on own initiative You are willing to work hard and prove yourself Skills and Experience Excellent organisation and time management skills Good administration skills Advanced knowledge in the use of Microsoft Office applications Sales support and customer service Good level of written and oral communication Knowledge of the waste industry / hazardous waste would be an advantage Knowledge / Experience using CRM would be an advantage Join us on the journey Over the past 30 years, Beauparc has continued to grow and acquire businesses that all share a very similar vision and set of values.Were now a group of almost 3000 people, all contributing to that growth and success. Whilst Beauparc is the parent company to numerous brands, we all share an ambitious vision for the future.Our primary goal is to ensure the safety and wellbeing of our people and connected partners is front and centre. As a team, were safer together.We deliver our customers with a partnership approach to managing their resources responsibly.We constantly push the boundaries of innovation. Whats good today can be better tomorrow. Beauparc is not just a company, its a resource recovery business.Over the past three decades weve grown and diversified significantly, we believe that great leadership is rooted in strong values.As leaders within this industry, were committed to shaping a better future for our friends, families and communities.Our philosophy remains unchanged, balancing customer satisfaction with environmentally sustainable practices.Exceptional customer service, and unwavering dedication to sustainability are the cornerstones of our business. Our journey is dependent upon talented, passionate, and dedicated people that constantly strive and challenge each other for better outcomes. Take the first step today and join us on the journey. Beauparc aims to attract and retain a skilled and diverse workforce that best represents the talent available in the communities in which our assets are located and our employees reside. (DE&I Policy Statement)