A fantastic opportunity has arisen at London Road Surgery in Wickford for a full-time medical secretary, although we can be flexible to hours for the right applicant. This is an important role in the practice as it requires accuracy and efficiency in managing the requests for referrals and responses from secondary care. You will work closely with the two other secretaries in the team and as we operate a process driven system, you will be able to contribute to creating and editing the relevant processes to enhance efficiency in the practice. The main responsibilities of the role include: Typing letters, reports and associated documentation as required. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently. Managing all enquiries in an effective manner. Maintaining an accurate referrals database. Actioning all incoming email. Processing calling letters as requested. Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records. Inputting data into the patient’s healthcare records as necessary. About the Candidate We would welcome applications from those with the following skills and experience: Experience in secretarial work. Demonstrate experience in Word, Excel and Microsoft Outlook. Knowledge of our clinical system, SystmOne, and referral platform eRS would be an advantage but not essential as training will be given. Knowledge of working in the NHS is desired but not essential. Great work ethic. A team-player. Flexible and able to manage a workload. About Us London Road Surgery has 14,200 patients and we have modern well-equipped premises, built in 2017, offering an excellent working environment with free car parking. We are close to Wickford High Street and Wickford Station, so commuting by train is an option. Please check our website to view further information. Informal visits are encouraged. We have a Good rating from the recent CQC Inspection in October 2021, and we participate in pilots to enhance patient care. We are active members of the Wickford PCN and lead on the Wellbeing Café at the Nevendon Centre starting on 7.5.25. In addition to your salary, you will be entitled to join the NHS Pension Scheme. Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.