Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend-setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service, and fun.
Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
Here's the exciting bit...a day includes:
Working as part of the Property Team you'll be managing and building a profile of all key assets in AS Watson estate, building a long-term strategy to manage and maintain all assets in a cost-effective manner. Additionally, building and managing a pool of competent contractors to fit, supply, and maintain key assets.
What you'll need to succeed:
1. Working with incumbent Facilities Management providers and the Facilities Management Team to build an accurate profile of all assets in the AS Watson Estate (Superdrug and Savers).
2. Build and implement a strategy to maintain and cost-effectively replace key assets in life with life cycle.
3. Procure and manage a pool of competent contractors with the necessary skill sets to maintain and replace assets in-house.
4. Manage the process for all non-emergency quotes for works on key assets.
5. Work with store development and the implementation teams to ensure that robust processes are in place to monitor and manage all warranties in line with asset replacement and new store opening programmes.
6. Liaise with contractors to manage these warranties to ensure that all new assets are managed/recorded and placed on appropriate Planned Preventative Maintenance schedules.
7. Develop operational strategies for all Facilities Management activities, linking closely to the company strategy, building and maintaining a Facilities Management System.
8. Ensure all building maintenance is in accordance with the terms of the occupancy lease.
9. Develop and maintain operating policies, specifications, and service level agreements and actively manage and measure service providers' performance against this criterion to ensure the delivery of appropriate services to the business.
10. Develop and maintain clear operation flow charts for all FM activities in A.S. Watson.
11. Work collaboratively with effective communication and networking through the organisation to ensure services are aligned where required.
12. Manage the flow of information at an appropriate level through regular meetings and written communications with Head of Department and the Executive Team.
13. Build a quality assurance process to ensure that new installed assets are audited to ensure they are supplied and installed as fit for purpose.
14. Visit stores to undertake quality and functional audits on new installations and major projects undertaken by contractors.
What you need to succeed:
1. 4+ years experience in a facilities management role in a fast-moving retail environment managing the delivery of projects.
2. Good understanding of Health & Safety, Fire Safety, and Asbestos regulations.
3. Driving Licence and confidence to travel around the UK. This is a field-based role that requires frequent travel throughout the week and overnight stays away from home.
4. Experience of managing diverse budgets.
5. A good understanding of Quality Assurance Auditing.
6. A good understanding of IT systems and Databases.
7. Results driven with excellent attention to detail/completer finisher.
8. Effective communication skills, tactful and persuasive.
9. Customer focused, highly self-motivated, and proactive.
10. Flexible management styles to cater for in-house and dispersed teams with specialist skills and competence.
11. Accomplished time management and delegation skills.
12. Collaborative by nature, building effective working relationships.
Here's what's in it for you:
* 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
* 2 staff discount codes for yourself and a family member or friend.
* 30% discount on Superdrug Own Brand Products both in store and online.
* Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
* Company pension matching and bonus.
* We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.
* Being part of more! We are part of a group who work closely with Savers, The Perfume Shop, and Three UK.
* We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
* Unrivalled Learning and Development programmes.
Come and be part of something special.
Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
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