Credit Controller At Glide, we're dedicated to providing leading, lightning-fast, and reliable solutions for students, residential developers and businesses. We believe that without reliable connectivity, it feels like moving backward, but with Glide, we aim to propel you forward. As the demand for a digital lifestyle continues to grow, so does the opportunity for delivering exceptional Wi-Fi and fibre services. With our rating on Trustpilot as ‘great’ and our recent ranking as the 4th best company in Data Infrastructure, Glide is leading the charge.But to achieve our mission, we need your help. We're actively recruiting for a Credit Controller who is responsible for managing the credit and collection processes to ensure timely payments from customers and maintain positive cash flow. Join us in shaping the future of connectivityYour passion for credit management and “can-do” attitude will be your most important attributes, but the following experience will also help: High attention to detail and excellent organisational skills. Ambitious, target-driven, and able to manage workloads to achieve deadlines. Experience in sales, billing information, and customer support. Good knowledge of Microsoft Excel. Institute of Credit Management Certificate is desirable. Experience with Sage X3 and Eclipse (Inform Billing) is desirable. Experience in construction industry invoicing is desirable. Location : Birmingham Contract : Full Time, Permanent Salary : £30,000 to £35,000 (depending on experience) Key Benefits: Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher scheme, Cycle 2 Work, Life assurance, Monthly values awards Your role as a Credit Controller Glide’s technology solutions transform the way people live and work and you will be a critical part of that. A typical day might include: Proactively chasing invoices via phone, email, and written communication. Maintaining accurate records of customer accounts, including outstanding invoices and payment histories. Regularly reviewing customer balances and aged debt reports to identify overdue accounts. Recommending or setting appropriate credit limits in line with company policy and customer creditworthiness. Updating credit limits as needed to reflect customers’ payment history and current financial status. Working closely with the sales and customer service teams to resolve customer queries regarding invoices. Sounds good right, apply now as we are actively reviewing applications and arranging interviews. A diverse and inclusive place to work At Glide we believe that diversity and inclusion are fundamental to our success. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. As a business this diversity helps us to better reflect and understand our customers’ needs.We are proud to be an equal opportunity employer and do not discriminate against any employee or applicant based on race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law. We are dedicated to ensuring equal employment opportunities for all and providing a work environment free from discrimination and harassment.We welcome applications from all qualified candidates and are committed to providing reasonable adjustments to ensure that everyone has a fair chance to succeed. If you require any accommodations during the recruitment process, please email us.REF-218 676