Supply Chain Manager - Herts Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre. 1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR Job Details Supply Chain Manager Hemel Hempstead (Hybrid - 50% of week in office) Annual salary bonus and benefits Join us as a Supply Chain Manager at Haven, where you'll be instrumental in keeping our supply chains running smoothly and reliably across all Parks. Working with the wider Procurement team, internal stakeholders, and suppliers, you'll ensure service levels stay consistent by monitoring supplier performance, tracking SLAs and KPIs, and resolving non-F&B supply chain issues. You'll also enable us to plan for peak demand periods, coordinate forecasts, and identify opportunities to enhance and improve critical supply chains. If you're a capable problem-solver ready to join our team, we'd like to hear from you Your Opportunity: To learn, develop and become an expert in a key area of the business by: - Conduct regular supplier review meetings, setting strategies to ensure KPIs and targets are met - Acting as the conduit between the Procurement team and suppliers, you will provide regular reporting and escalate issues as required - Innovating and developing supply chain process and MI, ensuring an overview and pan that drives improved performance - Working within the brand and key stakeholders to guide, advise and monitor inventory levels and forecasting to ensure optimal performance of seasonal trading patterns What we'd like you to bring: - Good understanding of Supply Chain SLAs and KPI monitoring metrics. - A background in managing supply chains and collaborating with operational stakeholders - Good data analysis and presentation skills - The ability to design both strategic and tactical solutions - The ability to influence stakeholders at all levels What's In It For You? - Holiday allowance that rises with service, plus a 'Holiday Buy Scheme' - Annual bonus - 20% discount on both Haven and Warner Hotels holiday for you, family and friends - Comprehensive wellbeing support - Access to the Bourne Leisure corporate box at the O2 Arena ,London - Exclusive discounts with corporate partners - Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees - Enhanced family friendly policies and pay (eligibility criteria applied) Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Our people and the teams they form are the backbone of a professional experience with us. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events. What can you expect during the recruitment process? The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. Please reach out if you need additional support or specific arrangements to enable you to perform to the fullest during this process. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteambourne-leisure.co.uk.