Job Description Job Title : Sample Registration Assistant Job Type: Permanent Hours : 25 Hours Monday - Friday 12 noon - 5pm Job Location : Ellesmere Port Salary £15,622 Here at SGS we offer a dynamic work environment in a leading global company with sites throughout the UK, with our head office and key laboratory site being based in Ellesmere Port. Due to our expansion, we are currently recruiting a Sample Unpacking Assistant Main Purpose of Role To register samples received from customers into the relevant laboratory system in an accurate and timely manner in order for the laboratory to carry out the analysis. To effectively liaise with customer service on a daily basis in relation to sample queries and deviating samples in order to provide a high level of customer service. To create customer references in the relevant laboratory system and ensure all customer equipment data correct and up to date Print customer asset labels for registration/mobile app Ensure accurate entry and receipt of incoming samples onto Labware ensuring they adhered to, and the correct analysis is assigned, printing labels as required for samples with unique Labware label system to be dispatched to the customer. Distribute sample information to the appropriate departments as and when required e.g. informing the German team of samples received for processing. Respond to customer requests and process all samples in accordance with these requests ensuring support is provided to the customer where needed.