Join our Felixstowe team as a full-time, permanent Sales Support Administrator.
The primary goal of this role is to maximise Freightliner’s revenue by meeting business targets and ensuring effective communication.
This includes serving as the main day-to-day point of contact for customers, managing all customer-related matters, operating within legal and company policies.
Main Duties and Responsibilities:
* To work closely with relevant Business Development Manager (hereon "BDM"), Strategic Account Manager (hereon "SAM") or customer to achieve and deliver best-in-class service to the company and customer.
* To process all communications from the customer to an agreed specification, with the correct internal department and within the agreed timescales.
* To liaise with the customer and Freightliner offices at all seniority levels as required, ensuring a professional approach and image is maintained.
* To develop and maintain strong working relationships with all departments in Freightliner and the customer.
* To manage the day-to-day activities of the customer, in conjunction with the requirements of the relevant department and in line with company standards and available services advising the customer where necessary.
* To manage and achieve business targets as agreed with your "BDM" or "SAM".
* To proactively maximise all sales opportunities available from the customer base, considering...