IBA Accounts Assistant | 6-months FTC | Manchester (2 days a week) Arthur Financial have partnered with a growing insurance broker based in Manchester to support with their search for an experienced IBA Accounts Assistant for a 6-months fixed term. This person will support in the investigation, reconciliation, and resolution of accounts within a dynamic insurance broker. This role focuses on reviewing legacy transactions, ensuring accurate reconciliations, and resolving discrepancies or outstanding items. The ideal candidate will have experience in insurance broking, a strong understanding of IBA processes, and familiarity with Acturis or similar systems. Key Responsibilities: Conduct detailed investigations into reconciliation discrepancies, with an emphasis on resolving complex or legacy transactions. Ensure all transactions are accurately recorded and any issues in IBA accounts are resolved efficiently. Collaborate with internal teams, including broking, underwriting, claims, and finance, to address and rectify reconciliation discrepancies. Analyse and review older transactions that may require in-depth investigation. Propose and implement resolutions for legacy balances, ensuring the integrity of financial records. Apply knowledge of insurance broking processes and IBA functions to ensure compliance with industry standards. Maintain adherence to regulatory requirements when handling reconciliations. Use Acturis (or equivalent systems) to access, investigate, and resolve policy, transaction, and reconciliation issues. Maintain accurate data input and management within the system for reporting and reconciliation purposes. Prepare clear, concise reports summarising investigation findings, actions taken, and outcomes. Maintain thorough documentation of reconciliation processes and resolutions for audit purposes. Partner with internal teams and external stakeholders to ensure effective resolution of financial discrepancies. Communicate professionally with clients, insurers, and brokers to address outstanding issues. Contribute to projects aimed at improving IBA processes, system enhancements, and reconciliation workflows. Suggest and implement optimisation to streamline investigation and reconciliation tasks. Experience/Skills Required: Prior experience in a similar role within the insurance industry, preferably with exposure to IBA processes. Familiarity with Acturis or equivalent systems is highly desirable. Experience in legacy transaction reviews and reconciliation within an insurance broking context. Strong understanding of insurance broking operations and IBA processes. Knowledge of policy structures, claims processes, and financial reconciliations.