Job Title: Clerical Officer - Family Hub (Fixed Term until 31/03/2026), St Helens
Client: St Helens Borough Council
Location: St Helens, United Kingdom
Job Category: Other
EU Work Permit Required: Yes
Job Reference: cf272c4fe3f7
Job Views: 3
Posted: 24.04.2025
Expiry Date: 08.06.2025
Job Description
St Helens Borough Council, located in the Northwest near Liverpool, Manchester, and Lancashire, is a dedicated and ambitious local authority supporting diverse communities. We offer a wide range of services to residents, businesses, schools, and visitors, driven by a highly skilled workforce.
Our workplace values and vision guide our organization, emphasizing employee well-being, financial benefits, and professional development.
Role Overview: Making a Difference as a Clerical Officer
As a Clerical Officer, you will be the first point of contact at the Family Hub, supporting families, staff, and partner organizations to access services across the borough.
Key responsibilities include:
* Providing excellent customer service face-to-face, via email, phone, or social media.
* Promoting our services through various media (social media, posters, displays).
* Registering families to access the full range of Family Hub services.
* Providing information about community services and support options.
Interested in learning more? Review the full job description and person specification here.
Note: This position is subject to an Enhanced DBS Disclosure. We reserve the right to close the application process early if sufficient applications are received. We encourage early applications.
Equality & Diversity
St Helens Borough Council is a Disability Confident Leader, ensuring fair opportunities for disabled applicants and making reasonable adjustments during the recruitment process. We value diversity and inclusion; further information is available here.
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